Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

BrainPredict uses cookies across all our platforms including BrainPredict Commerce (e-commerce intelligence), BrainPredict Supply (supply chain intelligence), BrainPredict People (HR intelligence), BrainPredict Sales (sales & revenue intelligence), BrainPredict Marketing (marketing intelligence), BrainPredict Legal (legal intelligence), BrainPredict Risk (enterprise risk intelligence), BrainPredict Finance (financial intelligence), BrainPredict Innovation (innovation intelligence), BrainPredict Controlling (controlling intelligence), BrainPredict Communications (communications intelligence), BrainPredict Data (data quality & AI readiness intelligence), BrainPredict Strategy (strategic intelligence), BrainPredict Sourcing (procurement intelligence), BrainPredict Operations (manufacturing intelligence), and BrainPredict Customer (customer service intelligence).

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

• Session Cookies: Maintain your login session
• Security Cookies: Protect against CSRF attacks
• Load Balancing: Distribute traffic across servers
• Authentication: Verify your identity

Duration: Session (deleted when you close your browser)
Legal Basis: Legitimate interest (GDPR Article 6(1)(f))

2.2 Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages.

• Analytics Cookies: Track page views and user behavior
• Error Tracking: Monitor technical issues
• Performance Monitoring: Measure page load times
• A/B Testing: Test different features and layouts

Duration: Up to 2 years
Legal Basis: Consent (GDPR Article 6(1)(a))

2.3 Functional Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.

• Preference Cookies: Remember your settings and preferences
• Language Cookies: Store your language preference
• Theme Cookies: Remember your display preferences
• Dashboard Cookies: Save your dashboard layout

Duration: Up to 1 year
Legal Basis: Consent (GDPR Article 6(1)(a))

2.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

• Marketing Cookies: Track your visits across websites
• Retargeting Cookies: Show relevant ads on other sites
• Conversion Tracking: Measure ad campaign effectiveness
• Social Media Cookies: Enable social sharing features

Duration: Up to 2 years
Legal Basis: Consent (GDPR Article 6(1)(a))

3. Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics: Website analytics and performance tracking
• Stripe: Payment processing (for subscriptions)
• Intercom: Customer support chat
• LinkedIn Insight Tag: Marketing analytics
• YouTube: Video embedding (if you watch embedded videos)

These third parties have their own privacy policies and cookie policies. We recommend reviewing them:

• Google Privacy Policy
• Stripe Privacy Policy
• Intercom Privacy Policy
• LinkedIn Privacy Policy

4. How to Manage Cookies

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to:

• Accept All: Allow all cookies
• Reject Non-Essential: Only allow strictly necessary cookies
• Customize: Choose which cookie categories to allow

4.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

Note: Blocking all cookies may affect your ability to use certain features of our website.

4.3 Opt-Out Links

• Google Analytics Opt-Out
• Network Advertising Initiative Opt-Out
• Your Online Choices (EU)

5. Cookie Lifespan

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request information about cookies we use
• Withdraw Consent: Change your cookie preferences at any time
• Delete: Request deletion of cookies (via browser settings)
• Object: Object to processing based on legitimate interests
• Complain: Lodge a complaint with your data protection authority

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this page
• Sending you an email notification (if you have an account)

8. Contact Us

If you have questions about our use of cookies, please contact us:

9. Related Policies

• Privacy Policy
• Terms of Service
• GDPR Compliance
• Security & Compliance